The opening and initial set up of Heartless is incredible. Sadly, it takes a wrong turn almost immediately afterward and slowly crawls its way deeper into a hole it can’t quite ever get out of. It’s not at all a terrible movie, but it’s the kind of movie that frustrates with how many good ideas it has that it’s unable to flesh out or capitalize on. Jim Sturgess delivers another empathetic performance as Jamie Morgan – a young man whose self-confidence is completely wracked by a heart-shaped birth mark covering the side of his face. He learns that there’s a gang of demons wandering through London creating chaos, makes a Faustian pact with a sideburned Satan, and lives to regret the decision.